Refund Policy
Last updated: 8 September 2026
APEX is currently in a pre-launch phase. We are not charging for any plan and no payment provider is active, so there is nothing to refund today. This page explains our current billing status and will be replaced with a full refund policy once paid plans go live.
1. No payments are currently taken
The plans and prices shown on our pricing page are indicative of what we intend to offer. No payment method is charged and no payment processor is connected to APEX at this time.
If you believe you were charged by APEX and did not expect it, contact us immediately at support@apexeducation.academy. That charge was not authorised by any active billing flow on our end, and we will look into it right away.
2. Your statutory rights
Nothing on this page or in our Terms of Service limits or removes any right you have under the mandatory consumer-protection law of your country or region. Once paid plans launch, this policy will set out our cancellation and refund terms in full, and those terms will not override any non-waivable right you have by law.
3. Contact
Questions about billing? Contact us at support@apexeducation.academy.